
Went into this location to upgrade my phone and there was quite a line with only two people working (manager in back room); after two hours of waiting Marcus P assisted me. Marcus was professional...
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T-Mobile is a leading telecommunications provider that offers a variety of mobile and home internet plans, emphasizing unlimited options for various customer demographics, including military veterans and seniors over 55. The company is recognized for its extensive 4G and 5G network coverage, aiming to deliver reliable service through innovative features like T-Satellite, ensuring connectivity even in remote areas.
In addition to competitive pricing and device offerings, T-Mobile provides attractive promotions, such as paying off eligible customers' current phones and including the latest iPhone models as part of their new Experience Beyond plan. Their commitment to customer benefits extends beyond basic services, featuring perks like music concert discounts and scam call blocking, all designed to enhance the overall user experience.
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Went into this location to upgrade my phone and there was quite a line with only two people working (manager in back room); after two hours of waiting Marcus P assisted me. Marcus was professional...
Received my first bill after adding a line and internet to an existing 1 line account . Was told $150.00 additional charge. Bill was $398.00! Tmobil Customer service says one thing store says another.
Went with Verizon a year ago and I Love it!!! Better all around service and signal. Overall cost per phone for me and my employees is definitely a bonus from what y'all charged. What's even better...
I recently upgraded one of phones on my two-line account and was instructed by a T-Mobile telephone representative that I needed to take both phones into a physical store to have them migrated...
I have NEVER had a bad experience at this store; the personnel are ALWAYS pleasant, courteous, helpful, and professional.