Maria M.
10/19/2017
My experience with this particular location compelled me to write my first review ever! I came into the store to add a phone. The whole process which included buying and activating the phone took...
T-Mobile
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(26)
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890 S Mason Rd Ste D
Katy, TX 77450
T-Mobile in Katy, TX, offers a range of wireless services, including unlimited phone plans, home internet options, and prepaid plans designed to meet various customer needs. The company promotes a unique switching experience by providing incentives like paying off eligible phones and offering new devices with select plans.
In addition to competitive plans, T-Mobile boasts a robust network with extensive 4G and 5G coverage, enhancing connectivity for customers across various locations. Their innovative T-Satellite service aims to keep users connected in remote areas, utilizing a large satellite-to-mobile constellation for reliable communication.
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Reviews
2.526 reviewsDiana N.
8/14/2025
do not use t-mobile awful customer service do not know what they are talking about. their answer to everything is go to a repair shop
D N.
8/14/2025
terrible customer service. brand new phone that is not working and I'm told to go to a repair shop! awful
Idiosyncratic M.
4/6/2025
I waited over 30 minutes to be waited on initially upon entering the store. In order to remedy the problem, the store associate had to call the t moble corporate line. The corporate personnel...
Don P.
5/9/2025
T mobile reps are trained to lie to customers. Their motto is tell them what they want to hear and move on to the next customer. Never trust them.
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