Always busy especially during lunchtime and after office hours since this supercuts is in downtown surrounded by office complexes. Normal waiting time for walk-in is not bad, perhaps 10-30...

Mary is great. Highly recommend her. Very experienced and nice. I think she is also the manager. Very good communicator.

I live downtown, it's quick and convenient as long as you make a reservation ahead of time. They are always short staffed so if you walk in be prepared to wait a little.

Gloria, the only good stylist there is gone now so there is no reason to go back. In addition, they moved it to the Allen Center food court where everyone stares at you while you are getting...

The Supercuts app does not work! I used it to reserve my spot, show up on time and was informed they did not receive my appointment in their system. I showed them my phone app but that did nothing...