Impossible to get customer service! I did get a live english-speaking representative after 14 minutes on hold, but they hung up on me. 2nd try, another english-speaking rep, but hung up on me...
Sudden Link
(18)
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Sudden Link is a telecommunications company based in Amarillo, TX, offering a range of services to residential and business customers.
Specializing in internet, cable television, and phone services, Sudden Link aims to provide reliable connectivity solutions to meet the needs of its diverse customer base.
Generated from their business information
Also at this address
Reviews

Poor service. Customer service not responsive to needs of customer. Inconsistent advice to deal with concerns by this customer with incompetent technicians. Condescending toward customer. I do not...

So very tired of trying to deal with their glitchy robot. Why can't a tech communications company actually communicate? They charge whatever they like, & make it extremely difficult to even pay...
Sucky service. Can't watch Netflix or anything else without it pausing every 5 seconds and taking forever to come back on..very disappointed.
Still the absolute worst customer service I have ever experienced. The name change to Optimum did nothing to change the customer service previously experienced through Suddenlink. Absolutely awful.