Joe P.
11/13/2024
This is a Spectrum customer service review. As a new Spectrum customer in the Palm Springs area, I decided to take the offer on the phone service. The monthly price was really terrific. The new...
Spectrum
Closed
(10)
308 S I-35
New Braunfels, TX 78130
Spectrum in New Braunfels, TX, offers a range of high-speed internet plans designed for reliability, speed, and security, catering to various needs and budgets. Their services include options for 100Mbps, 500Mbps, and 1Gbps internet, with promotional pricing available for the first year and no contracts required.
In addition to internet services, Spectrum provides mobile options and affordable plans for low-income households through Spectrum Internet Assist. Customers can enjoy a quick and easy self-installation process, ensuring a seamless setup experience.
Generated from the website
Reviews
1.510 reviews
Shane K.
7/5/2025
Customer service: sir, because your equipment is not responding to our ping, we can't submit a tech assist to be dispatched to your location. Can you cycle power so it can reconnect.....??... me:...
Randy F.
7/13/2025
Absolutely NO CUSTOMER SERVICE. Everyone of the employees (and I mean ALL of them) were literally moving in slooooow motion. I have never seen so many people with so much "I really do not care"...
spencer b.
12/12/2024
Horrible customer service! I waited nearly an hour and still had two people in front of me in line while the employees chatted and laughed away. Zero sense of urgency while multiple customer were...
Mr J.
12/3/2023
Omg the worst customer service in the USA. Chatting with other employees while lobby full of customers. Understaffed poor managers. Takes too long to get help. Helping other customers that come...
See a problem?
