Spectrum

We returned equipment after upgrading to faster Internet speed. Though 2 agent of the four agents walked away from the counter while 7 guests were waiting to be helped. Every time I come into...

The process to return old equipment is soooooo long. There needs to be an associate just for returns. Expect 45 min to 1.5 hours just to drop off equipment. The agents want to discuss your life...

absolutely awful service, both from a customer service perspective as well as from actual ser quality. In addition, when cancelling my service they convinced me to try a higher speed internet...

Three is a gift. Spectrum Mobile does have a decent start but a way to go to compete with the big boys. Their phones have good coverage and single strength but their sales department and their...

Terrible customer service. Took 40 minutes to get any assistance . Employee are around chit chatting while people are waiting hours to get help .