Spectrum

TWC in Kerrville has extremely professional installers and service personnel. They showed up on time and completed the work quickly. Contrast that with DirecTV which never showed up twice, then...

Horrible customer service. Spiked my bill from $45 to $90 without prior authorization.

Poor internet connectivity - drops the connection consistently. Extremely difficult to cancel services as well.

Terrible customer service when complaining about cable box freezing up internet drops have to rebot wifi modem rebot cable box prices going up telling us 200 channels but they are repeats

Needed to replace my remote -- but Kerrville storefront is closed. Drive to San Antonio? Oh no! Jennifer was helpful in placing an order to mail a new remote to us. Thank you.