Southwest Recovery Services

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2802 Flintrock Trce Ste 2002
Austin, TX 78738
Southwest Recovery Services is an Austin collection agency that helps businesses collect the money they are owed. Our collections services include medical, utility, retail, apartment collections, and more. Whether you have a single invoice or thousands of past due invoices, we can help your company collect the money you are owed — fast. We operate on a contingency basis, which means that you don’t pay a penny unless we collect money on your behalf. You decide up-front how much you are willing to accept to settle an account, and you only pay a percentage of what we are able to collect. Contact us to get started today!

Reviews

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5.03 reviews
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Kunjan B.
8/29/2015

Simply put, awesome. Shelley Gerhardt provides concierge level service without concierge level prices. I wish we met her sooner. She is knowledgable, available, affable and trustworthy. We wish we...

Marilou W.
1/3/2019

If you are looking for someone that goes above and beyond their job, look no further than Shelley Gerhardt!! She has truly taken the liberties to help me with affordable insurance that no one else...

Penny W.
4/7/2014

I cannot say enough good things about Shelley Gerhardt! She helped us work through issues with our homeowner's insurance that saved us $4,000 a YEAR! It's not very often that you find a service...

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Southwest Recovery Services
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Southwest Recovery Services

Southwest Recovery Services, Inc. is a nationally recognized full-service accounts receivable management company headquartered in Dallas, Texas and serving the San Antonio area. With over 25 years of debt recovery and account servicing experience at all stages, we have provided superior results, transparent pricing and exemplary customer service for the past 12 years. At Southwest Recovery Services, our goal is simple. We partner with companies from all industries recovering lost revenue as quickly as possible at the lowest costs while preserving our clients public image in the marketplace.Success with Southwest Recovery Services begins prior to the placement of your accounts. Southwest Recovery Services prides itself on understanding your companys needs, then uses that knowledge to train our staff. We realize that a well trained Account Agent provides consistency and stability to our company. This means higher recoveries on the accounts placed with Southwest Recovery Services. Our commitment to our employees is evident in the ongoing training and unparalleled benefits we offer.Required training and testing for Account Agents include the following:American Collectors Association Rules & RegulationsFair Debt Collection Practices Act (FDCPA) Certification Class at the N.C.A.A. (required annually)Skip Tracing TechniquesOral And Written Communication SkillsCustomer Service Quality StandardsOvercoming Objections and Effective Negotiation TechniquesBankruptcy LawsFair Credit Reporting Act (FCRA)Health Insurance Portability and Accountability Act (HIPPA)Legal Collections Processes and ProceduresGive Southwest Recovery Services the opportunity to recover the money that you have lost!
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