Southern Utilities

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218 N Broadway Ave

Tyler, TX 75702

+1 (903) 593-2588

http://www.southernutilitiesco.com

Southern Utilities Co in Tyler, TX is dedicated to providing safe and high-quality water to the communities it serves, offering a range of services and resources for both current and prospective customers.

From initiating or restoring water service to providing information on water conservation and quality reports, Southern Utilities Co prioritizes customer satisfaction and water efficiency in Smith, Cherokee, Rusk, and Gregg Counties.

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Reviews

1.053 reviews

Betsi H.

1/22/2019

We had a leak while away for a few weeks. SU left a legible note on the meter that they were turning water off due to big obvious problem due to reading. Dixie Plumbing found and fixed the leak....

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Vlad I.

6/23/2025

This company operates at least 40 years behind the rest of the country. You cant; check your account online or pay your bill online. They tell customers to mail them a check,use bill pay through...

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Barbara A.

2/26/2025

This company is doing me so wrong my water got turned off yesterday I went and paid it around 10am yesterday and water is still not on mind u they wasn't sending no bill here blaming it on my mail...

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Brian Martin Werner F.

1/26/2024

Piss poor customer service Can't pay water bill with a credit or debit card Can't pay online or by phone Women ate all pissy any time you visit or have a question

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Kimberly W.

1/24/2023

This company is the worst. Tell me why it is the most inconvenient, irritating, most frustrating company in this area. First, you can't pay your bill conveniently. They close at 4pm m-f and are...

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