Justin Doss is the true definition of Customer Service. My husband's charger for his Chevy Volt went bad and he did not stop until he found us a replacement charger. He had us a charger the next...
Sherman Cadillac
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After paying $35,000 cash for a 2022 XT5 I tried for a week to get some support on a keyfob situation and after about 2 weeks never heard from the sales manager after being promised on 2 occasions...
this dealership needs a close watch . recently was charged a protection plan not wanted . took forever to get a refund . buyer beware , salesperson started what i thought was a deal in the making...

Service agent Fallon G. was first class! We would highly recommend getting your Cadillac service repairs done at Sherman Cadillac. She was very polite and knowledgeable when it cane to the repairs...
Bought my Cadillac here. Part of that was because they offered loaner vehicle if they needed to keep mine, excellent customer service up til now. Had an issue with car not wanting to start- unsure...
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