San Marcos Electric Utility

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1040 N State Highway 123
San Marcos, TX 78666

San Marcos Electric Utility is a government department in San Marcos, TX that provides exceptional customer service for utility customers. They offer various assistance options, extended payment arrangements, and utility billing services. With their drive-thrus, lobbies, and night drop services, customers can conveniently manage their utility accounts and receive support from customer service representatives.

Customers can also apply for utility assistance through organizations like Community Action, Inc. and access additional services such as senior penalty exemptions, automated recurring payments, and budget billing. San Marcos Electric Utility emphasizes the importance of staying vigilant against potential fraud and scams, ensuring the safety and security of their customers.

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Reviews

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1.03 reviews
Photo of Lacrisha R.
Lacrisha R.
8/8/2022

If I could NOT give any stars I would. The women who work up front are ruthless especially Pam. If someone asks for an extension & they don't give it to you then say "well if your electric gets...

Ema B.
8/15/2024

the absolute WORST customer service I have ever experienced. Did not solve my issue. Would 10/10 recommend Never working with this billing company.

Photo of Lynn R.
Lynn R.
4/25/2016

Suck suck suck suck suuuuuuuucccckkkkk. As big and thriving a city as San Marcos has become, it is pitiful how ill-equipped these folks are. A simple case of forgetting to update the expiration...

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