Petra G.
5/9/2025
I recently bought a beautiful Ford. I was extremely pleased with Amir Grami and his service expertise and attention to details. He went out of his way to make sure everything was absolutely...
Russell & Smith Mazda
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(237)
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3440 South Loop W
Houston, TX 77025
At Russell & Smith Ford, we specialize in new and used Ford sales, service and parts. We have been family-owned and -operated since 1917 and are accredited by the Texas Better Business Bureau, so we know a thing or two about keeping our customers happy. We have an unbeatable record of great prices and great customer service, and we work hard to win the business of Ford fans from Houston, Bellaire, Stafford, Pasadena, Sugar Land and beyond!
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Reviews
2.5237 reviews
MaryBeth B.
3/28/2025
Service department is completely disorganized and treats customers very poorly with no consideration. No shows for onsite service, no callbacks to rectify, then expects customer to change plans...
Jdyn B.
8/29/2025
2/10 Not only did they take all day. They told me 5-6. I don't get my truck till 8-9pm Then I get in my truck to find snack wrappers and shit left behind. I want to rate lower but I'm being...
K-Roc H.
8/6/2025
Let me start by saying this is the actual dealership where I purchased my vehicle. So it would be fitting to have my service done at their location. I've had issues previously, however I decided...
Sephra T.
5/3/2025
Amir Grami is the guy to ask for!! He walked us through the car buying process and kept in communication for over a week until we felt comfortable to buy. He made sure all of our questions were...
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