Tie H.
5/4/2025
I have been mystery shopping for over 15 years. I have NEVER worked with a company that isn't amenable or flexible at all to shoppers when they need assistance. I was cited because after a VERY...
Reality Based Group
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8701 N Mopac Expy Ste 110
Austin, TX 78759
At Reality Based Group, we’re passionate about the customer experience. Get to know more about the leaders of our team and why the customer experience is important to them. A few of them might even divulge their dream superhero power.
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Reviews
1.04 reviewsDavid G.
6/29/2025
Agreed to "serve" as a mystery shopper. At Chris Davis's (Operations Manager), instructions, I purchased 2 Apple gift cards ($500 each), on my credit card, sent pictures of cards with codes...
Daniel B.
2/4/2025
The schedulers are rude and abusive. They need to undergo tremendous amount of training on communication and being able to make sound decisions. I will not be surprised if the company loses...
Rob K.
1/11/2023
I spent many weeks researching mystery shopping organizations to retain for my multiple businesses. After many emails, phone calls, sales pitch demonstrations and finally a proposal, I decided to...
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