Pat K.
9/17/2017
UPDATE: After posting my review, I was reached out to by the owner. While I never heard back from the manager I contacted about my issues, the owner was prompt, polite, and fair in his...
Railyard Oasis
$$
Open
(11)
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301 E 4th St
Austin, TX 78701
Onyx Hotels is a boutique hotel located in the vibrant heart of downtown Austin, Texas, offering luxury furnished condos that provide a tranquil retreat amidst the city's energetic atmosphere. With a high Walk Score of 99, guests enjoy easy access to a diverse array of culinary experiences, arts, and culture, all while benefiting from an extensive range of complimentary amenities and services.
Committed to delivering exceptional hospitality, Onyx Hotels features stylish accommodations and well-appointed facilities, including meeting spaces and wellness services. The hotel's partnership with local wellness centers and yoga studios enhances the guest experience, ensuring a perfect blend of comfort and rejuvenation.
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Reviews
3.011 reviews
Jill B.
5/13/2020
I booked two condos at Onyx Hotel in Austin for travel in May 2020 and paid in full. When the COVID-19 pandemic escalated in the US, I inquired about their cancellation policy and asked if they...
Stephen W.
4/18/2020
We made a reservation in mid January for travel in April and paid 50% which was $1302. When at the end of March it became apparent that travel was prohibited we cancelled our reservation. When we...
Babak M.
10/21/2019
Absolutely awful. No one answers the phone, responds to emails, or inquiries made via booking.com. Kept calling this place to try and confirm my reservation and no one ever answered or returned...
Deidre R.
1/21/2021
I was about to book one of the units but had a couple of questions. I first sent an email, and have yet to get a response (that was 4 days ago) so I just called and got Andrea. She was VERY rude...
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