Pumps It

Was once the best, now as bad or worse than others. This is what happens when great companies get bought out by shitty ones. Hold times are atrocious and most of the call center is now offshored.

Customer Service ,this place is all about making money, its a joke..they suck, they don't care at all. The reps answering is just a numbers game.

Use to be the best! Now it is so confusing. They use to take your order file ins. then would not send your supplies till payment was paid, which I liked because then you didnt get hit with a...

Awful customer service and a struggle to get supplies reordered despite trying several different ways at different times (calling, through the app, emailing). I have been without insulin pump...

I submitted an order on the app. Saw no action. I then placed an order via text confirmation. Still no action noted. Tried to call and placed on a 26 minute plus hold. Tried to communicate...