Payless Car Rental

I really hope this reaches someone who can implement this for training throughout your company. I came in to Houston for a family reunion. Not wanting to inconvenience my family due to them...

Bus shuttle to and from the airport to and from the airport was the only good thing about my experience. My main complaint was that my estimate was $194.13 and was charged $382.41. I asked for a...

This was a terrible experience all around. We waited 1.5 hours in line to get a car that was a level below what we reserved. At that point we didn't care, so we accepted the smaller black Jetta...

Walked in to about 30 people in line and a manager is just sitting in the office refusing to help the only 2 women behind the counter. Will never use this location again!

Reserved a full size but got a mid size. Had to wait 90 min for that car. Poor customer service. Numerous elderly were waiting for a car and had to stand for hours. Will not be using this...