Optimum-Abilene

Got 2 stars because the internet is great. Only got 2 because the cell sucks. Got the "free" phone, A15, that is only good for a fishing weight. Can't keep calls, internet shuts off after a few...

I never get the customer satisfaction they speak of. There is one worker in Abilene that always send you away to call customer service and does not complete returns for modems correctly

It's a scam service. Canceling takes 2 weeks, even if you go into the store. I payed my final balance and they changed their area code to MY HOME AREA CODE to redeem the same amount again. Can't...

Zero support. Spotty coverage. They hand up on you when you try calling support and that's after you've sat on hole for hours. I do NOT recommend.

Not only was the service poor but the customer service was terrible. As my wife works from home, internet reliability is a must. The optimum signal dropped repeatedly for the first 3 months and...