Got 2 stars because the internet is great. Only got 2 because the cell sucks. Got the "free" phone, A15, that is only good for a fishing weight. Can't keep calls, internet shuts off after a few...
Optimum
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It's a scam service. Canceling takes 2 weeks, even if you go into the store. I payed my final balance and they changed their area code to MY HOME AREA CODE to redeem the same amount again. Can't...

Zero support. Spotty coverage. They hand up on you when you try calling support and that's after you've sat on hole for hours. I do NOT recommend.

Not only was the service poor but the customer service was terrible. As my wife works from home, internet reliability is a must. The optimum signal dropped repeatedly for the first 3 months and...
Widowed mom of 5 here. I was promised back in december that i would get 2 months free and once the free months ended my services would be 99 a month. Well 2 months ago my bill was a little over...