Optimum

Luis was super helpful and walked me through the process of the issues I was having. Super easy and smooth. Was in and out quickly.

I've had a horrible experience with Optimum. My internet went down on Sept 4 and I reported it the next day. A technician finally came on Sept 7, swapped the modem, and left without confirming it...

Absolutely atrocious internet services. If you ever make the mistake of voluntarily using them, your services will drop 2-3 times per month with "routine, unexpected, unknown" maintenance issues....

First of all, the internet service is absolutely the worst I've ever had. Finally moved out, dropped equipment off at the Georgetown store and requested to cancel. Was told that they were not able...

Optimum has the worst customer service. Let me explain... We set up an appointment for our internet to be set up at a new house and were told we would be called when the guy was on his way or at...