Debbie H.
6/12/2019
For a digital media company, your website is terrible. Accessing email rarely works, but the payment section always works. Your site seems out if date and unresponsive.
Optimum
Closed
(123)
Photos
3204 W Loop 289
Lubbock, TX 79407
Optimum, based in Lubbock, TX, specializes in providing high-speed Fiber Internet, TV, and Mobile Phone support to residential and business customers. They offer a wide range of services including fast 8-Gig Fiber Internet, Optimum Advantage, Smart Home WiFi, Internet Security, Mobile plans & pricing, Tablet plans, International plans, TV packages, Premium Channels, Sports Packages, International Channels, Optimum Stream Video On Demand, and more.
With a focus on customer satisfaction, Optimum prides itself on offering reliable services with features such as Smart WiFi 6 technology, 99.9% network reliability, and a 60-day money-back guarantee. They also provide customers the option to bundle services for added convenience and savings. Their customer support is available 24/7 via phone, online chat, and social media, ensuring assistance whenever it's needed.
Optimum stands out for its commitment to customer value, offering promotions like the Optimum Prepaid Mastercard, contract buyout incentives, and seasonal specials. With a range of plans and equipment included, Optimum aims to provide a seamless and enjoyable experience for those looking to enhance their connectivity at home or on the go.
Generated from the website content
Also at this address
Reviews
1.0123 reviewsKirk M.
6/24/2025
Tried to return Optimum equipment and successful. Store employee gave me a card to call to cancel account. Optimum couldn't find account under name or address or phone #. No account number as no...
Fernanda c.
8/2/2025
if i could leave zero stars i would . horrible customer service . technicians were scheduled to come over 6 times and each time no one ever came still dont have wifi. if i could literally...
Warren J.
5/29/2025
They will charge you for there mistake, do not believe a representative, because another one will tell you something different, and stay away from there auto pay.
Ruby
11/23/2024
Optuim internet service is a ripoff!!! For a year and half I have paid ONE payment, never later never missed a payment, Now they raise my payment with not informing me, No change to my service,...
See a problem?
