Ontellus

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901 Louisiana St Ste 4500

Houston, TX 77002

+1 (800) 467-9181

https://www.ontellus.com

Over the last 5 years, Ontellus has rapidly emerged to become the single largest records retrieval company delivering exceptional and client-centric service. Our services are used to drive effective information intelligence in many different areas of the claims and litigation management process. Through acquisitions and organic growth, Ontellus has built unsurpassed scale and capability in the records retrieval. Ontellus is committed to protecting your reputation, your profitability and the interests of your valued clients and customers. To that end, we ensure that storage of our clients' sensitive information aligns with the highest levels of security standards, as verified through our SOC2 Certification, HIPAA and HITECH Act Compliance and our own stringent, internal security practices.

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Reviews

1.533 reviews

Justin E.

2/2/2020

My experience with Ontellus has been outstanding. Their master locations database constantly finds the proper custodian and the Ontellus SmartChron tool saves tons of time sorting and organizing...

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Kathy N.

3/25/2025

FRAUD!!! Simple fraud. They sent me records that they claimed they organized. I called and talked to one person, and showed them page 1 of a document was over 300 pages away from page 2. I...

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Fl S.

12/20/2024

Only because zero is not an option. I don't see how any company can put Ontellus in charge of retrieving anything for them. The constant sending of records that they lose or what ever happens....

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Shelley G.

12/12/2024

Ontellus subpoenned records from us. Payment took 2 months to receive and promptly bounced. Ontellus acknowledged the bad check but then ghosted us. Emails are ignored. No one at Ontellus...

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Hera T.

8/1/2024

save yourself the stress...implanted a COE that operates the company like a robot instead of humans. Unrealistic metrics, constant frustrations between departments. Would rather have offshore...

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