Sam A.
6/12/2025
Extremely poor customer service. They are the ONLY service center in the Houston area that the Samsung website uses, so if you go for appliance service through the Samsung website you get stuck...
NISI
(8)
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1820 W Sam Houston Pkwy N
Houston, TX 77043
NISIUSA is a reliable and efficient appliance repair company based in Houston, TX, offering flexible services to accommodate the needs of their customers. With skilled technicians and fully stocked trucks, they provide fast and high-quality repairs for a range of appliances, including refrigerators, kitchen ranges, dishwashers, TVs, washers, and dryers.
Committed to customer satisfaction, NISIUSA guarantees the best service and offers a 90-day warranty on all parts replaced during repairs. Their factory authorized Samsung technicians are available on schedule, ensuring that most repairs can be completed in one visit, providing a hassle-free experience for their clients.
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Also at this address
Reviews
1.08 reviews
TrinaMarie S.
5/22/2025
Absolutely the worst customer service ever. It's been 3 weeks and my dishwasher is still broken. NISI USA keeps rescheduling and missing appointments. Their techs are untrained, and customer...
Jaclyn W.
7/29/2025
This company set an appointment for a date, no arrival window etc, then never called nor showed. I stayed home from work for an entire day. No apology, no accountability.
Quiana B.
3/28/2025
Entire company is trash. Tech was goofing off during his assigned time slot. It showed on the tracker that he was goofing off at McDonalds and driving around other parts of the area. I had to...
Hongsuk S.
5/14/2023
Nisi-Ha is a appliance servicing company that is tied to Samsung. If you request service or have a warranty claim, Nisi-Ha is the company Samsung will assign you in the Houston area. We had a...
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