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Sinclair Service Assessments is a leading provider of comprehensive customer experience measurement solutions in San Antonio, TX. With over three decades of experience, they offer a wide range of services including mystery shopping, video mystery shopping, telephone mystery shopping, online in-app mystery shopping, customer satisfaction programs, compliance audits, employee morale monitoring, custom dashboards, and ad hoc programs. Their proprietary reporting platforms and actionable data help businesses in various industries, such as banking, finance, convenience stores, gas stations, grocery and retail stores, QSR dine-in restaurants, artisan services, and online shopping services, to measure, manage, and improve their customer experience. Through their dedicated research and testing, Sinclair Service Assessments goes beyond first impressions to provide in-depth quantitative analysis of the customer's in-person buying experience, monitor call center interactions, ensure consistent service across online platforms, and conduct compliance audits to ensure adherence to quality control and corporate standards. Their customizable dashboards and responsive options for employee morale monitoring make them a trusted partner for businesses looking to enhance their customer service and overall performance.Generated from the website

Sinclair Service Assessments, based in San Antonio, TX, specializes in enhancing customer experiences through a variety of services including mystery shopping, compliance audits, and employee morale monitoring. With over three decades of experience, the company provides actionable data and proprietary reporting platforms tailored to various industries such as banking, retail, and dining. The firm employs innovative techniques like video and online mystery shopping to assess and improve customer interactions across multiple channels. Sinclair's commitment to customization and responsiveness allows businesses to effectively measure and manage their service quality, ensuring they meet customer expectations consistently. Generated from the website

CC Market Research is a leading market research firm with over 30 years of experience, specializing in data collection and field services. With a team of hundreds of professionally trained recruiters and interviewers, they utilize advanced technology to ensure quick turnaround and guaranteed results for various market research projects. Operating from 33 offices across major cities in the United States, CC Market Research offers a comprehensive suite of services, including targeted market research, competitive data analysis, and advanced survey programming. Their commitment to quality and efficiency is supported by a dedicated project management team that oversees every aspect of the research process. Generated from the website