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New Braunfels Utilities

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1488 S Seguin Ave

New Braunfels, TX 78130

+1 (830) 629-8400

http://nbutexas.com

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Texas-State

New Braunfels Comal County

Reviews

2.020 reviews

Robynne H.

3/1/2018

We had no choice on who our utilities would go through when we moved to New Braunfels and we have only lived here for 2 weeks, but I have been sorely disappointed with NBU. When setting up our...

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Bob K.

5/10/2025

NBU is a city-owned electric and water utility. What blows my mind is its $22 million per year of general and administrative expense (overhead). Holy crap, that is an absurd level of needless...

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Dallas S.

10/17/2025

Said I used 20,000 gallons of water in 5 days with no leaks and no river flowing out of my house. No common sense in the company. Stuck with this trash company.

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A V.

12/4/2024

Rates keep going up and services keep going down. #DontDrinkNBU'sKool-aid 4/5 of NBU is for profit. Stop the lies. Your using 151 MILLION DOLLARS to make building. Sure, no profit.

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Bob J.

7/24/2024

With no crises on-going in New Braunfels, yesterday I was told I was number 54 in line for my call to be answered. I never received a return call as requested. Today I was 70-something in line. I...

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New Braunfels Utilities Lab

New Braunfels Utilities is a trusted utility provider in New Braunfels, TX, offering a range of services including electric, water, and wastewater services for residential and commercial customers. Committed to sustainability, NBU provides resources for water and energy conservation, as well as information on solar energy and rebate programs. With a focus on community safety and education, NBU engages in various programs and initiatives such as water quality reports, tree trimming services, and community events. Developers can also rely on NBU for new construction projects, electrical and water connections, and impact fee information to support growth and development in the area.Generated from the website

Distribution, electric power, Services, nec, nec

New Braunfels Utilities

New Braunfels Utilities (NBU) is a public-power municipal utility dedicated to enhancing the quality of its community by providing innovative essential services to its customers and serving as good stewards of the environment and natural resources. New Braunfels Utilities was established in 1942 when the City Commission of New Braunfels purchased the electric transmission and distribution system from the Public Service Company of San Antonio. In 1959, the city of New Braunfels assigned operations of the water and sewer systems to NBU. The company employs more than 325 people supporting electric, water, and wastewater services. The NBU Electric System consists of more than 624 miles of overhead lines and 346 miles of underground distribution lines. The waster system comprises a service area of approximately 89 square miles, includes the city and surrounding area, and consists of 583 miles of water mains.