Natera Patient Service Center

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2701 Dallas Pkwy Ste 125
Plano, TX 75093

Reviews

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3.56 reviews
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Kenji Y.
8/22/2025

I felt like I owe it to Natalie from Natera for excellent support. She really stayed on top of my ticket and proactively kept emailing about what is going on with my claim. There were hurdles,...

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Amy S.
11/26/2024

I have called this comapny numerous times asking for a manger to call me about a test done in July. Their customer follow up and getting tests ordered had been horrible since 23 but specifically...

Natacha R.
1/29/2025

I had several genetic tests performed in July 2023 which were covered by my insurance. However, I received an invoice from Natera in November 2024. After calling Natera, my insurance and reaching...

Taylor K.
11/11/2024

I'm amending my initial review. We had a frustrating overbilling situation originally, but, after some back and forth, Natalie from Natera eventually swooped in and made sure everything was...

Amber F.
7/15/2024

I am updating my review. I had been waiting for a call back regarding the bill for a test. Customer service escalated request twice in 10 days and no one had called me back. I posted a review here...

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