Allan Tran is my agent and he has been amazing the past few years! He is always helpful and replied in no time at all and answers all questions! I put 4 stars bc I don't know how filing my first...
Mercury Auto Insurance
(9)
Mercury Auto Insurance, based in Houston, TX, offers a range of insurance products including auto, home, and business coverage. Customers can benefit from bundling options, mechanical protection plans, and umbrella insurance for added security.
For property owners, Mercury provides tailored solutions such as homeowners, condo, renters, and landlord insurance, along with optional residence coverage. Business owners can access comprehensive insurance packages that include business auto coverage.
Mercury prides itself on its customer-centric approach, offering dedicated agents who strive to find the best rates and coverage for each client. With a strong emphasis on quality service and guaranteed repairs, Mercury aims to provide peace of mind to its policyholders.
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Reviews
Agent is impossible to get a hold of , don't return calls and if ever an issue arises , they are unable to answer questions . Very lazy and unprofessional . Stay away .
Decent payout when their driver ran a red light and hit me but their customer service has been abysmal. My two adjusters, Javana Jones and Nataly Martinez, have been awful to work with. Over the...
I would like to say Beware of this company in this day and age. We got scammed in the Home Depot parking lot. We were backing out of our spot at the back of the parking lot when an old man sped...

This insurance is horrible. It's been over two weeks since my husband was rear ended by a Mercury Insurance client. After speaking with the adjusters and trying to get a price out of them to get...