Melissa Utility Billing

Melissa Utility Billing is a department within the City of Melissa, TX, dedicated to ensuring accuracy and efficiency in the assessment, distribution, and collection of utility charges. They strive to provide exceptional customer service by listening to their customers' needs and responding in a timely and professional manner.

Residents of Melissa are encouraged to create an account on the Municipal Online Payments portal, which allows access to utility accounts 24/7 and is optimized for mobile devices. Additionally, telephone payments can be made through their interactive voice response line. The department also handles new service applications, transfers, and discontinuations, as well as solid waste services and recycling.

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