Not sure why this place is listed as closed, as it very apparent that it is open for business. Now onto my review....I came to the Shoal Creek office for a ankle brace. My experience was...
Medical Express Psi
(24)
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Medical Express PSI, also known as MedEx, operates as a trusted provider of Orthopedic Durable Medical Equipment (DME) products for clinics, hospitals, and urgent care facilities. With over 25 years of experience, they offer custom stock and post-operative programs tailored to healthcare partners in Texas, Oklahoma, and Louisiana. As a contracted DME and bracing provider for major carriers, they specialize in Revenue Cycle Management and Insurance Billing Services for DME companies and Ortho Clinics nationwide.
They boast a comprehensive range of services, including full Revenue Cycle Management, custom-built DME and Orthopedic bracing programs, and wholesale distribution of Orthopedic Braces through their multiple warehouses in Texas and Oklahoma. Medical Express PSI stands out for their dedication to patient care, providing services for brace fitting, stock and bill programs, post-operative care, and access to licensed Orthotists for custom bracing needs.
With a commitment to putting patients first, Medical Express PSI collaborates closely with physician teams to ensure timely access to necessary equipment and care. Their emphasis on high-performance claims processing and RCM services aims to enhance profitability for both DME companies and Orthopedic Groups, making them a reliable partner in the healthcare industry.
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Reviews
recieved cpm machine 4/16/25, it quit working on 4/18/25. I have been trying for 25 hours to get the on call service person but they wont answer the phone. the one in austin answered the phone but...
They bill you upfront for Medicare covered items and then are extremely slow to submit billing to Medicare. Good luck getting your money refunded once Medicare pays.
Had a service in September 2022, paid my bill in October. Received a second bill 16 months later in January 2024, because apparently the original claim was processed incorrectly. Billing...
Horrible customer service. I somehow owned more money, and in the process of trying to find answers and clear up my bill, I am suddenly in collections with no notice! I would never do business...
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