I've been a long time customer of La-Z-Boy and love their product but during this encounter, I truly appreciated the care and attentiveness from Javier Mendez. Javier listened to my concerns and...
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I ordered a new recliner in June and paid cash for it. The sales rep Mr. Mendez sent me my invoice in an email. The estimate delivery date was 8/10/25 and he stated he would "check in" in 2 weeks...
Horrible experience with a product claim at the store located at DeZavala in San Antonio, Tx. Lazy Boy products are over priced and service after the sale is non existent. They never offered a...
We have been buying La-z-Boy recliners for several years and am extremely pleased with not only the qualify but the service after the sale. Mr. Frey, Manager at the Loop 410 store is so honest and...

This store does not honor their warranties and will give you the run-around when trying to file a claim. The quality of the furniture is sub-par at best. We purchased a very expensive fabric couch...
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