Kay Jewelers

We went to Macy's store in the Galleria to get cosmetic items. We stopped by Kay Jewelers, located next to Macys store the first time in my life, ever. The lady at the front greeted me well. I...

Came in on a Sunday to buy a gold chain. They had some discount going on, so I got a good deal on it. It was too long, so it had to be sent to the shop to have it shortened. It was ready after a...

I wish I had seen these reviews before purchasing a ring here. I just happened to fall in love with the ring on the spot and didn't think to research. I got a small promise/engagement ring and...

Salesperson was very rude. Are you kidding me? If I am spending $3,000 on earrings, you should definitely not treat me like a criminal/peasant. I did not appreciate the disrespectful attitude. The...

Amazingly rude. I ordered a replacement for my broken chain within the 60 day time period from purchase. Order was never placed and "no record" of it was available. Went back a month later and...