Their housekeeping is seriously lacking.After requesting our room be cleaned it took 3 hours to get it cleaned but they left two lights in the bathroom burned out. The air conditioner never got...
Kristy J.
8/2/2023
(2)
Jo Kelly at Fairmont Hotel is a boutique establishment in Dallas, TX, offering a unique hospitality experience.
With a focus on personalized service and attention to detail, Jo Kelly provides a serene and welcoming atmosphere for guests to relax and unwind.
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Their housekeeping is seriously lacking.After requesting our room be cleaned it took 3 hours to get it cleaned but they left two lights in the bathroom burned out. The air conditioner never got...
Room was dirty. Unflushed toilet and tools in bathroom. Front desk did not return calls. Front desk also did not instruct me that key card was required for elevator. Got stuck in elevator. Rang...