J.Crew Factory

I had an amazing customer service experience with Aaron Liu. I came in looking for specific sizes, and he went above and beyond--even going all the way up to their storage area to find exactly...

Every single member of the staff in this store is racist. I mean every single. One person is designated to welcome people in the store, standing in front and he "selectively" welcomes people in...

Janet at this store was AMAZING! She went out of her way to be helpful. Definitely went the extra mile. Would go back this store preferentially.

They simply don't speak. I walked in and picked up 4 pairs of shorts, three shirts and still not a word. I was also the ONLY customer at 8pm. I asked to try items on and that's the only...

I absolutely love J Crew and buy tons of things there. I was super excited about this J Crew opening and had our whole family out to purchase new clothes. During our shopping exhibition, my 6 year...