Sarah B.
7/25/2025
The service is top notch, particularly Riley (Men's Dept) and Patrick (Women's Dept). Sales associates remember who you are and what you like.
J.Crew
$$$
Closed
(27)
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4037 Westheimer Rd
Houston, TX 77027
We make timeless clothes that last a lifetime…then pair them with of-the-moment styles season after season, decade after decade. We think that distinct heritage pairs perfectly with modern design and fabric technology. We believe in feel-good color…Even if black or navy makes you feel best, we’re here for that. We’re the experts in signature categories: cashmere, coats, blazers, pants—and we also collaborate with the coolest brands out there because we know that creativity is contagious. We consider leopard a neutral, speak stripes fluently and live for a great gingham. We’ve had your back for over 35 years, and we’re convinced there’s no better expert on our clothes than you, our customer.
Reviews
3.527 reviews
Katrina S.
11/18/2024
Fabulous customer service. [Construction tip: Park around the corner down from Escalante's and WALK. Worth it.] Don't worry if they don't find you immediately upon walking in. They're helpful...
Jennifer B.
4/8/2025
Good items but slow staff. Zero sense of urgency. Don't come on your work break if you want to get back in time.
Morgan L.
12/28/2023
Excellent customer service and selection of clothing. We had a few complicated returns and requests with checking what they had in stock vs. online. The employees were so patient and helpful -...
Bec S.
12/11/2022
Ordered sweater on website but the payment came up "error". Tried again and same thing. Next day ordered again and it went through and completed sale. Saw my first one was charged and when I...
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