
I posted an initial negative review with one star and am now updating as we have spoken with customer service and have now received our item. Pros: The delivery team was great and super helpful....
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J.W. Logistics is a Frisco-based business services company specializing in transportation and delivery logistics solutions for both residential and commercial needs. With a strong commitment to excellence, they offer a range of services including specialized final mile delivery, transportation management, truckload services, and complex logistics solutions.
Driven by a customer-obsessed culture, J.W. Logistics is dedicated to providing an exceptional customer experience and delivering on their promises. They prioritize safety and compliance, implementing policies and procedures that exceed industry standards, and focus on maintaining driver and vehicle safety through training, inspections, and advanced technology.
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I posted an initial negative review with one star and am now updating as we have spoken with customer service and have now received our item. Pros: The delivery team was great and super helpful....
Horrific! Avoid at all costs. A $1000 table was supposed to be delivered on Friday. Come Tuesday the following week I have called 100 times and can't get tracking information or a call back.
Tried calling customer service all it does is go to vm. Their tracking website says the tracking number provided by Wayfair does not exist.
If you like what is now going on now, two weeks of them having my shipment locally, but not delivering at the scheduled time and day, not calling or emailing you to say said delivery will not...
Now I know why the review is only 2 stars. My delivery has been sitting in the Reno warehouse for a week and has not been delivered. I have emailed J W Logistics in Reno, NV twice for an update...
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