I had no issues using ICSolutions or getting my unused balance credited back to my credit card when my friend was transferred to a different facility. Customer service was polite and helpful. They...
ICSolutions
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ICSolutions, based in San Antonio, TX, offers a range of products and services for prepaid phone services, with a focus on customer support and convenience. With a 24/7 customer care line and various payment options, the company aims to provide efficient and reliable communication solutions.
Customers in multiple states can access ICSolutions' services, including account setup and location services, while also benefiting from clear terms and conditions. The company emphasizes accessibility and transparency, welcoming inquiries and offering career opportunities within the organization.
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Reviews

Alabama DOC switched to ICSolutions one week ago and since then the majority of those who opened accounts to be able to talk to their incarcerated loved ones has had issues with missed calls. I,...
If there was a 0 star option that's what I would choose. I can't ever login. The video visits never work and don't tell me why This is a freaking joke!!! For how much money they charge I would...
If I could give 0 stars I would!! This company dances on the broken hearts of the families of incarcerated individuals. I schedule video visits at $5.88 each and maybe 1 out of 6 actually work. My...
I lost a lot of money trying to talk to my husband who is incarcerated. The application crashes, it doesn't connect... and nobody cares.
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