Buying our car was a very good experience. No pressure, no back and forth to "talk to my manager", no half day of time lost sitting at a desk waiting for paperwork, no sales pressure for...
Hooks Lincoln
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The service department is terrible. They don't work within the promised time frame and trying to get a return call is hopeless. The last time I used them they had my car for multiple weeks. This...

I wouldn't recommend spending any time or money here. I made an appointment over a month out so they would have a rental car available for me. A day before my appointment they called to inform me...

I received a recall notice on my Lincoln navigator. I called and spoke with Louis in the service department. We made an appointment to bring it in on Monday at 1:30. Louis was there waiting on me...
Car buying experience was excellent 4 years ago and I've great service until the last 2 visits. Lincoln sent me a follow up email asking if Hook's had contacted me about the less than perfect...
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