Hertz Rent A Car

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(18)

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9803 Jones Rd
Houston, TX 77065

Reviews

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1.518 reviews
Photo of Jackie R.
Jackie R.
2/18/2016

I highly recommend this location based on excellent customer service alone. I was having trouble getting someone to pick me up from the Fm 1960 location because I was 3 minutes farther than they...

Photo of Taryn J.
Taryn J.
11/19/2025

Customer service is clearly not a priority with this location. I had a car. Reserved almost 2 weeks in advance. I get a text the day before telling me they did not have a car for me. Would call if...

Photo of Madison L.
Madison L.
7/21/2024

They never have cars available even with reservation. I had to visit 3 separate days & still didn't get a car.

Photo of Claudia C.
Claudia C.
6/11/2024

These people are horrible to deal with. The manager's attitude sucks and he can't even explain some of the questions I asked AND he doesn't really care at all. I called him 6/10 to tell him...

Photo of Erika M.
Erika M.
4/1/2021

I have no idea how these people get away with doing business like this. I'm still concerned it could have been a scam. I made my reservation 2 days before and checked on it the day of the...

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