Grapevine Ford Service Center

We are traveling across the country and had an issue with the computer of our Ford F350 saying our trailer was connected then not connected, on and off. Grapevine Ford was the only Ford dealership...

If I could give them negative stars I would. The absolute worst customer service I've ever received. I've dropped my car off three times and all 3 times it has been held for almost a week. I would...

Schedule an appointment a week out and when I arrived on a Tuesday they said I'd be lucky if they got to it by Friday. Purchased the truck from Grapevine Ford. Side note haven't even made second...

Believe the reviews, this place sucks and I didn't even have to go there to find this out. Scheduled a 1:30 Wednesday appointment over the phone Monday morning to have my daughter's 2007 F150...

Grapevine Ford Service does not deserve the 2 star rating it has. They take zero responsibility for their failures. Because of them, I was stranded on the side of the road in 100 degree heat. I'm...