Dwaine P.
7/15/2025
My 2021 Mazda CX-9 low oil level warning light came on. I took it to Gorman McCracken to have it checked. Ty, the Service Advisor, checked me in. Bryan, the Mechanic, checked it out and texted a...
Gorman McCracken Volkswagen Mazda
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800 E State Highway 31
Longview, TX 75604
Gorman McCracken Volkswagen Mazda is a family-owned and operated dealership located in Longview, Texas, specializing in both new and certified pre-owned Volkswagen vehicles. The dealership prides itself on providing exceptional customer service and a wide selection of vehicles, including popular models like the Volkswagen Jetta and Tiguan.
In addition to vehicle sales, Gorman McCracken offers a comprehensive service department staffed by highly trained technicians, ensuring that customers receive top-notch maintenance and repair services. Their finance team is dedicated to helping customers secure competitive loan rates and favorable lease terms, making the car-buying experience seamless and enjoyable.
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Reviews
2.539 reviews
Michael H.
10/8/2025
Paid $122 for a very basic oil change with tire rotation. Was told it included car wash. Nothing special about any of the services. The staff was pleasant and only reason I didn't go with a one...
Lance P.
7/15/2025
I read the reviews and saw the low rating of 2.3 out of 5. They had a car I liked and decided to go ahead and get a drive out price. The ratings were right. Their base price ended up being...
Jamie A.
4/27/2025
I've never experienced a "car deal" like the one I had here. And I've bought dozens throughout my life. Just the most bizarre and poor service I've ever had. I'm from another state and saw a...
Hannah S.
11/21/2024
if I could give 0 stars I would. these people lie about calling back. we took our car in and after 3 visits, we still have the same problem, but it's worse, and I'm $3000 more poor. They seem nice...
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