This branch, its staff and Manager Sebena are a fabulous conbination. i have been with this bank for several years and had zero problems. I have recommended many friends here who are very happy....
First National Bank Texas
(9)
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THE ABSOLUTE WORST CUSTOMER SERVICE! I am an alleged VIP customer, that means I have been with them for a very long time. They are now so big they do not care how poor the service is on the phone...
If you ever need to talk to the bank about anything expect a 1 to 2 hour hold. Then when they pick up, expect to be either hung up on, rudely treated, or lied to about any work done on your...
This is the worst bank I ever been too, especially on Centennial in Richardson, Tx. They are so slow & it's never enough people working.
Terrible! They have the worst customer service department with hold times that go into hours!!! I spent an entire work afternoon appealing for assistance regarding unauthorized charges to my...
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