First Defense Solutions, LLC

Mind Your Gaps, LLC is a Plano-based company that specializes in transforming customer and learning experiences through human-centered design performance. They offer services such as user research, data synthesis, journey mapping, and prototypes to help businesses improve customer satisfaction and generate positive reviews. Additionally, they provide onboarding and training programs for new employees to enhance their productivity and effectiveness. Mind Your Gaps also offers a unique, low-cost onboarding program that can be customized for other mentor-mentee programs. With their expertise in business acumen, Mind Your Gaps offers individuals the opportunity to purchase their book, "Effectively Onboarding Ourselves for Success," which serves as a valuable resource for career starters and those looking to restart their careers. The book provides quick and practical insights to boost confidence, productivity, and impact in the workplace. Mind Your Gaps has received testimonials from various professionals, including directors and vice presidents, highlighting the effectiveness and value they bring to management training and coaching.Generated from the website

Bill Drury Seminars is a renowned leadership and customer service training company based in Plano, TX. Led by award-winning speaker and customer service guru, Bill Drury, the company offers a range of workshops, keynotes, and presentations that are fun, motivational, and practical. With a mission to help businesses create effective leaders and lifetime loyal customers, Bill Drury Seminars has worked with over 400 Fortune 500 companies and received rave reviews from more than 500 Chambers of Commerce. The company's workshops cover topics such as winning customers and reducing lost sales, effective leadership for first-line managers and supervisors, and handling angry customers and upset public. Bill Drury's engaging and humorous presentations have been praised for their ability to enhance organizations' competitiveness in today's rapidly changing business world. With tailored services, consultations, and workshops sponsored by Chambers of Commerce and associations, Bill Drury Seminars has a proven track record of delivering outstanding results and leaving clients highly satisfied.Generated from the website