Jenn H.
9/17/2020
Not super transparent. Confusing terms and conditions lead to more fees. Does not provide accurate statements.
First Bank & Trust, a division of UMB Bank, n.a
Closed
(6)
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3405 22nd St
Lubbock, TX 79410
First Bank & Trust, a division of UMB Bank, n.a. in Lubbock, TX, has merged with UMB Bank to enhance their services for current and future financial needs. They provide a range of banking solutions and products tailored to meet individual and commercial requirements.
Offerings include personal checking and savings accounts, mortgages, credit cards, and various lending options. Small business owners can access financing, credit card services, treasury management, and industry-specific expertise to support their growth.
With a commitment to community giving and a team of financial experts, First Bank & Trust strives to provide comprehensive financial solutions while maintaining a strong focus on customer satisfaction and financial security.
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Also at this address
Reviews
1.06 reviews
Lee L.
9/24/2024
The branch manager, Michelle Atkins, told me that, "sometimes you're just SOL." Worst bank ever! They don't care about their customers at all and they don't care if someone steals money from your...
William H.
3/16/2024
Customer service regarding a fraudulent charge on my debit card. Absolutely awful. No help from First Bank, and no chance of appeal. First Bank also refused to answer my complaint to the Better...
Matt T.
5/27/2021
Horrible service, horrible bank. I was set to open an account with them after wanting to apply for a home loan only to be ghosted by their loan officers. I am happy to say, I went with another...
JoAnn C.
9/13/2021
Worst bank there is. They steal money and they have "creative" measures to confuse you and claim that there are no mistakes on their part. I got to the point I took screen shots of my account...
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