Enterprise Rent-A-Car

Disclaimer: this review is related to an insurance claim filed due to Hurricane Harvey as my car was flooded and completely totaled. I never use Enterprise (my company uses Hertz so I always go...

I am sadly disappointed in the service we have received. My wife and I have had a good record and relationship with Enterprise for years. We were supposed to get our rental from Walker St downtown...

Reserved the car online and arrive and wait a full hour and a half for my car to be ready. I lock the car assuming I can open the door with the key and the key doesn't work At this point they've...

This location doesn't know how to manage their reservations and inventory. I made a reservation on 11/25 for a car to be picked up 11/27 at noon. I arrive to the location and there are 4 people...

Slow service, they didn't have my booked vehicle, rushed to get me out door with no real attention to customer service. I gave them an extra hour to get another vehicle ready and they still didn't...