Ian W.
9/26/2024
Service request was assigned through my warranty company and I received communication through text for a simple confirmation process. Received day of communication that the tech was on his way...
EMS Home Services
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(201)
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7901 Cameron Rd
Austin, TX 78754
EMS Home Services, located in Austin, TX, specializes in residential and commercial HVAC services, offering solutions for replacement, repair, and maintenance of air conditioning systems. Their team of experienced technicians is committed to ensuring optimal performance and energy efficiency, designed to keep utility bills manageable for customers.
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Reviews
1.5201 reviews
Alvaro P.
8/20/2025
I am writing to formally express my discontent and frustration regarding the handling of my AC repair request and to request immediate resolution. At the end of June, during a dangerous Texas...
Patrick M.
6/30/2025
1-Star Review for EMS HVAC LLC / EMS Home Services If I could give zero stars, I would. This has been the worst customer service experience I've ever had. EMS was assigned to us by First...
Katlyn U.
9/9/2025
DO NOT USE THIS COMPANY -- Dishonest, Misleading, and Unprofessional I strongly recommend avoiding this company at all costs -- whether you're going through a warranty or paying out of pocket. In...
Pierre J.
8/22/2025
They wanted to replace my newish water heater, and when I had a second contractor come and look, they immediately identified the problem, said it's a known issue with the model and covered by a...
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