El Paso Water

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6400 Boeing Dr
El Paso, TX 79925
+1 (915) 594-5500
https://www.epwater.org

El Paso Water is a municipally owned utility that provides reliable, quality, and sustainable water services to the city of El Paso, serving both families and businesses. The utility draws from three primary water sources: the Rio Grande and two aquifers, and has established itself as a leader in innovative water supply solutions, including reclamation, reuse, conservation, and desalination.

With a commitment to advancing water reliability and sustainability, El Paso Water engages in various initiatives, including community education and conservation programs. The utility also recognizes outstanding contributions from its volunteers, exemplifying its dedication to serving the community and enhancing water resources management.

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2.012 reviews
Mia C.
6/13/2025

Since i came to El Paso, I had chance to talked to water dept a few different times, all those times, on the phone reps were very helpful and has excellent customer service and accomplished what i...

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Don K.
12/5/2024

Well, here we are again, the inpotents were able to get the water running for one day. Now back off again. Total keystone cop outfit

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Chris C.
3/13/2024

Ridiculously long hold times can't cancell payments online have ro always call in. Prices keep going up but customer service is not getting better

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Tom H.
6/5/2018

I had a HUGE leak at my house on the main water line. After finally finding a reliable plumber he fixed the leak and a big repair bill of course. But he did tell me to take this bill to the water...

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Eve S.
3/2/2022

This company is crap. Always charging Wrongful charges, mixing accounts. Never answer any phone calls. Worst company - customer service is a joke

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