Jimmy R.
2/4/2019
Not impressed at all with the quality of the CRM. A lot of bugs and issues with this system, and it becomes more of a hassle than an advantage. The customer service has kind people, but very long...
DealerSocket
Closed
(37)
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7301 State Highway 161
Irving, TX 75039
Established in 2002, DealerSocket Inc. is an automotive dealership Customer Relationship Management (CRM) solution company. With over 30,000 active users and 90 percent plus customer retention, it is one of the leading management solutions for dealerships in the United States and around the world. The services offered by the company enable companies to connect with its prospects, customers and employees by delivering relationship management solutions that automate the work force and give access to real-time relationship information. In 2010, DealerSocket Inc. acquired Southern California-based Carmind, a provider of online sales training tools for the automotive dealer community.
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Reviews
1.537 reviewsJoshua B.
12/5/2024
The absolute worst CRM, if you could even call it a CRM. You're better off using a notepad and pencil. It's confusing, non-intuitive, makes you work three times for the most simple of tasks. It...
Fred Frederick C.
8/21/2023
By far the worst mistake our dealership has ever made in signing with a company. Sales team was misleading with it's capabilities and with the contract signing. The system is underwhelming and...
Brendan K.
6/2/2022
Horrific software! Not user friendly in the slightest bit... Desking tool is a joke. Reports are a joke. Closing internet leads better not be high on your priority list. God forbid you need...
Marie M.
3/31/2022
DealerSocket completely lied to our dealerships about the integration with Lightspeed DMS. The launch day, included in our package, what a complete flop, cost us SO much frustration and wasted man...
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