UPS lost my daughter's passport and visa just 2 1/2 weeks before our scheduled departure for Japan. We were so stressed with worry that we wouldn't be able to get it replaced in time to catch our...

I have never had such an amazing experience with a government agency. They were incredibly responsive and helpful! I honestly don't think I could have asked for anything more and would highly...

I would've given a 1-star review if it hadn't been for the security officer. She was incredibly kind to me! I arrived at 2:59PM and the lady behind the counter tried to turn me away even though I...

I have never been to an embassy ever so my first was Japan Embassy in Houston. I had read the last review which was several years ago and out dated as they do not validate your parking but our...

Working a 9-5 job makes it difficult to ever get anything done here. Having to call off of work makes it super inconvenient. They should have a Saturday or Sunday half day open to make time for...