City of Pasadena Water Department

Closed
1202 Southmore Ave
Pasadena, TX 77502

The Pasadena Water Billing Department, situated in Pasadena, TX, oversees the meter reading, billing, collection, and customer service for about 36,000 accounts within the city. It plays a crucial role in managing water services for residents and ensuring timely and accurate billing.

In cases of disconnection or potential disconnection of service, customers are required to either visit the department in person or contact the Water Billing Office to settle outstanding payments. Prompt action is essential to avoid service interruptions and maintain a seamless water billing process.

Additionally, the department offers a notification system to keep customers informed about their utility accounts. By providing updated contact information, residents can receive important messages and updates regarding their water services efficiently and stay connected with the department.

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