City of Austin Utility Service Center

I don't get the points of many negative reviews. COAU was very front and need to be clarify in person rather including any misunderstanding than waltzing on auto bot phones. Bring the...

This place of business needs new employees. To have 1.5 stars and obviously they still don't care what kind of service their customers receive. I guess the problem is there is no competition....

The lobby is spacious and clean. There's clear organization for customers. The employees I interacted with were friendly and kind (not sure why there are negative comments about employees). They...

Overall 1.5 stars for this service center? I have no idea why. We went there to sort out an electrical connection issue on a Friday morning. Three counters actively working. The gentleman who...

I sent a detailed account of them missing my trash pickup and that I called 311 on the matter. I subsequently requested a credit for the missed service. The first response said to call 311 which...