Jed P.
2/21/2018
Pretty much bare minimum type of company. I called to renew my electricity plan but had a couple questions about "average billing". The situation was that I had one super high payment month due...
Cirro Energy
Open
(15)
2745 Dallas Pkwy Ste 200
Plano, TX 75093
Cirro Energy, based in Plano, TX, offers a range of electricity plans tailored for both residential and business customers. The company focuses on providing convenience through services like Auto Pay, Average Billing, and a mobile app for managing electricity accounts.
Committed to customer satisfaction, Cirro Energy simplifies the process of starting, renewing, or transferring service to new locations. With various payment options and resources aimed at energy savings, the company strives to make electricity management easier for its users.
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Reviews
1.515 reviewsTom S.
1/20/2025
Company does not honor the rate you sign up for. I signed up for a $0.09 "Energy charge" and a few months later I see they're charging me 11 cents, which is the rate now. I called to complain and...
Landon S.
8/6/2024
This is an unethical company with really poor customer service. I highly recommend staying away from average billing! For several years, my average deferred balance was somewhere around $250,...
Alex S.
1/10/2022
Worst customer service I have ever dealt with. I moved into a new lease and my power was shut off by my landlord. I called to set up new service within 10 minutes . They required me to send my...
Cheryl H.
10/10/2018
Two stars so the algorithms won't kick this out of the system- yes I'm about a week late on a bill. A disconnect notice would have been nice. Cirro has all my contact info, so snail mail, email,...
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